CSS Full Service Account for Listing Agents

As a seller's agent, the CSS contact center handles showing requests and confirmations on your listings. We manage all the callbacks, so you can avoid the phone tag related to cancellations and rescheduling. Collecting feedback has never been easier with our automated feedback requests sent to buyer's agents.

Showing agents can call one number to quickly schedule an entire day of showing appointments, saving them time and effort. Appointment confirmations follow from our contact centers, by email or text messages. This makes listings with CSS easy to schedule and more attractive to busy showing agents. We've streamlined the showing appointment process to help agents show more homes and support quicker sales.

Listing Agent Benefits

  • CSS contact center handles appointment requests on your behalf
  • Live Customer Service Representatives are available 24/7/365
  • Excellent answer times
  • Minimize phone tag
  • Manage showing activity with Showings.com and the CSS Mobile App
  • Set Contact Preferences for showing notifications: a call from CSS, email, or text message
  • Allow sellers to approve appointment requests
  • Edit listing information
  • Edit feedback surveys and automated feedback requests
  • Calendar Sync: Add showing appointments to your online calendar with showing instructions
  • Access and share a variety of reports: Showing activity, feedback, agent and market statistics
  • Allow sellers access to Showings.com
  • Send an Email Announcement to all showing agents about changes on a listing simultaneously
  • Organize your work activities, notes and showing comments with Event Journal

Seller Benefits:

Properties with CSS are easier to show and attract more showing appointments. Seller satisfaction is improved by better and more complete communication of showing activity and feedback reporting.

  • No missed showings
  • May edit their showing instructions
  • Showing requests directed to sellers, listing agents, and/or office staff
  • Comprehensive showing and feedack reports
  • Access to CSS Mobile App

Sellers can approve showing requests by:

  • A call from the CSS contact center
  • Text Message
  • Email

© Centralized Showing Service, Inc 2016